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Call us : 1-800-22-7500 | 3970 7500
1. On account of the scheme of arrangement, Sintex Industries Limited contracts with expiry dates May 25, 2017, June 29, 2017, July 27, 2017 will expire on May 24, 2017.                2. As per regulatory guidelines, ASBA is mandatory for all public issues opening on or after January 01, 2016. To apply an IPO, kindly contact the nearest branch.                3. It has come to our notice that some unauthorized SMSes are being circulated in the name of Sharekhan Ltd or its group companies inducing clients to invest in scrips not recommended by Sharekhan. Sharekhan doesn’t send any unsolicited SMS. Investors are cautioned against such unauthorized SMSes / Emails from unknown sources and requested to not to rely on such SMSes or emails. Clients are advised to verify the genuinity of the source before initiating any trades in the said scrips. Sharekhan shall not be liable whatsoever for any losses incurred for trading done based on calls from such unauthorized sources.                4. Message from Exchange(s): Prevent Unauthorised transactions in your account --> Update your mobile numbers/email IDs with your stock brokers. Receive information of your transactions directly from Exchange on your mobile/email at the end of the day. Issued in the interest of investors.                5. Message From NSDL: Prevent Unauthorized Transactions in your demat account --> Update your Mobile Number with your Depository Participant. Receive alerts on your Registered Mobile for all debit and other important transactions in your demat account directly from NSDL on the same day. Issued in the interest of investors.                
Account Opening

Who is eligible to open a trading account with you?

Any individual who is major in age can open a trading account with us.

What are the different types of accounts offered by you?

We offer different type of accounts. In order to know which would suite your requirement kindly view the below link: Accounts

Can I have more than one trading account with you?

No. As per the Regulatory guidelines you cannot have more than one trading account in the same name with the same broker. Hence, you cannot have more than one trading account in the same name with us.

Can I have more than one demat account with you?

Yes. You can have more than one demat account with us.

Passwords

I do not have my Login ID and passwords. How do I get them?

Once your trading account is opened, a welcome kit would be sent to your registered mailing address. The welcome kit would contain your Login ID (user ID), Telephone ID and three passwords, ie Membership, Trading and T-pin passwords. Alternately you could also call Customer Service on 1800-22-7500 /39707500 (local call) to request for the same.

What is the use of these passwords?

The membership and trading passwords are used to login to your online trading account. At the time of the first login the website will automatically take you to the change password page post which the membership password expires /has to be changed every 14 days as per norms. New passwords should contain 8 to 12 alpha-numeric characters, preferably with at least one special character in it.

The T-Pin is a telephone personal identification number which helps you gain faster identified access to our Customer Service executives. It is also used to accessing the Dial-N-Trade department for telephonic order placements.

I have forgotten my Passwords. What do I do?

Click to generate Membership Password

or SMS keyword BPAS to 09243227500 from your Registered Mobile Number.

or Call Customer Service on 1800-22-7500 /39707500 (local code) where an executive would generate a fresh password, which shall be sent to you either to your registered e-mail ID or couriered to your mailing address.

Generate Trading Password

To generate a new Trading Password SMS keyword TPAS to 09243227500 from your Registered Mobile Number or call Customer Service to generate a new one which will be couriered to your registered mailing address.

Generate T-pin

Call Customer Service to generate a new T-pin which will be couriered to your registered mailing address.

You could also write to us at myaccount@sharekhan.com from your registered email ID to generate any of the passwords.

My trading account is locked. How do I unlock it?

As a security measure our system locks your trading account if you enter membership password incorrectly on consecutive attempts. This is just to ensure that miscreants are not able to access your account. Please click here to generate a new Membership Password or SMS keyword BPAS to 09243227500 from your Registered Mobile Number.

How can I change my passwords and what do I do if they expire?

The membership password expires every 14 days hence please ensure that you change it regularly. The passwords should contain 8 to 12 alpha-numeric characters and at least one special character. Click here generate a new membership passwords in case it has expired or you would like to change it.

Trading passwords do not expire however it is best to change them too regularly through the same link provided above.

T-pin's can be changed /generated by calling our Customer Service numbers 1800-22-7500 /39707500 (local call) and choosing option 1 on the IVR.

How do I change my Login ID?

The Login ID provided to you is unique and hence cannot be changed.

Why should I choose my password carefully?

Your password is more than just a key to your online account. If your password falls into the wrong hands, someone can easily impersonate you while online, sign your name to online service agreements or contracts, engage in transactions, or change your account information. So, choose your password carefully and then keep it safe from others

Profile and Plan Changes

How do I change my address?

In order to change the address in our records you will have to fill in the Client Master Form (Client Master Form) and submit it along with a copy of an address proof and a copy of a proof of Identity which needs to be verified with the originals from any of our branch or franchisee.

Any of the below documents may be submitted as Proof of Address:

  1. Photocopy of Ration card.
  2. Photocopy of Valid Passport (Page containing the date of expiry also to be attached).
  3. Photocopy of Voters Identity card.
  4. Photocopy of Valid Driving License (Page containing the date of expiry also to be attached).
  5. Photocopy of Landline Telephone. (Should not be more than 2 months old)
  6. Photocopy of Electricity bill. (Should not be more than 2 months old)
  7. Photocopy of Lease-License / Purchase Agreement.
  8. Photocopy of Bank Passbook.
  9. Photocopy of latest Bank statement. (Latest quarter ended).

Any of the below documents may be submitted as Proof of Identity:

  1. A copy of Passport.
  2. Voters Id Card.
  3. Driving License.
  4. PAN card with photograph.

Please note that in case you are providing a bank statement as address proof you need to self attest the same. Also the statement should be the latest statement bearing one quarter’s transactions. Your address along with the banks address needs to be mentioned on the statement provided. You need to submit an original signed cancelled cheque leaf along with the bank statement.

 Note: It is mandatory to fill in your Mobile No. & Email id in the Client Master Form. You may submit the necessary documents to our nearest branch or franchisee. (Contact us).

How do I add/change my bank details?

In order to link / Change a bank account to your Sharekhan trading account you will have to fill in the Client Master Form ((Client Master Form) and submit the same along with a signed cancelled cheque leaf of the bank account that needs to be linked. Please ensure that the cheque leaf submitted for linking the bank account is a personalized one i.e. your name should be printed on the cheque leaf. In case the cheque leaf is not a personalized one then you will also have to submit a copy of your latest bank statement or a copy of the passbook along with a signed cancelled cheque leaf for linking the bank account. You may submit the necessary documents to our nearest branch or franchisee. (Contact us)

Note: It is mandatory to fill in your Mobile No. & Email id in the Client Master Form.

How do I change my email id and contact nos.?

You may change your email id and mobile no. in our records by following the below steps :

CHANGE IN EMAIL ID: Login to your account and select the link "My Profile" >> Select the sub-link "My Profile". Enter your new Email Id. Post entering your new email id you will receive an intimation of an email id change request on both your old email id and new email id. However you will get an option to "Click Here" in your new email id which will be a step for verifying your new email id. Post verification of your new email id via the above step, your email id will be changed in our records within 7 working days.

Please note the change in email id will take place only if the email id does not exist in our system else the same would be rejected.

CHANGE IN MOBILE NO: Login to your account and select the link "My Profile" >> Select the sub-link "My Profile" Enter your new Mobile No. Post entering your new mobile no you will receive an intimation of mobile no change on both your old and new mobile no. However, you will also receive a Txn Code and a Txn Id on your new mobile no. You will need to enter the Txn Code and Txn Id received on the new mobile o in the "My Profile" section online. This would serve as a step for verifying your new mobile no. Post verification of your new mobile no via the above step, your mobile no. will be changed in our records within 7 working days.

Alternatively, you may also change your email id and mobile/ contact nos. in our records by filling up the Changes in Client Master Form and submitting the same to any of our nearest branch. (Client Master Form). (Contact us)

Note: Email Id and Mobile numbers changes made are valid for all account records which include Mutual Fund investment made via the Mutual Fund Service System (MFSS).

As per norms a duly signed physical Client Master Change form mentioning your Customer ID, Mobile number and E-mail address needs to be submitted to any of our share shops in order to update the above changes in your Mutual Fund Account Statements /Records against your Online MF holdings (if any through us) in case applied through the Registrar and Transfer Agent (RTA).

How do I change my Signature in your records?

In order to update your signature in our records you will need to:

  • Submit a duly signed Change in Signature Form.
  • Furnish an Identity proof of the holder along with verified stamp from any of our branch/franchisee.
  • Your banker should duly attest the new signature. (Bank Verification Stamp along with designation & code number needs to be clearly mentioned).
  • Reason for change in signature needs to be specified.

Brokerage and Taxes

What is the brokerage being that you charge on trades? Are there any other charges that I need to pay when I trade?

The Brokerage Charges are calculated as under:-

  • Equity Cash Segment

Equity Cash Segment
PercentageMin. Paisa/Share
Intra-day Squared off Positions
First Leg0.10%5 paisa
Second Leg0.10%5 paisa
Delivery Based Transaction
Delivery Brokerage0.50%10 paisa
* Minimum delivery handling charges of Rs. 16/- per scrip will be applicable on SELL Delivery Transactions if scrip delivery brokerage is less than Rs. 16/-
Other Charges
Type of ChargesPercentageRemarks
Service Tax ( Inclusive of Education Cess & Higher Education Cess ,(SBC) Swach Bharat Cess, (KKC) Krishi Kalyan Cess) 15% Charged on Brokerage + Transaction Charges + SEBI Turnover Fees + Minimum Delivery Handling Charges + (SBC) Swach Bharat Cess + (KKC) Krishi Kalyan Cess
Transaction ChargesNSE - 0.00325%
BSE - 0.00275%
Charged on Total Traded Value
SEBI Turnover Fees0.00015%Charged on Total Traded Value and displayed along with transaction charges
Stamp DutyCharged on the basis of state mentioned in the Address
STT - Securities Transaction Tax
Intraday - Only Sell Transaction0.025%Charged On Scrip wise Weighted average price
Delivery - Both Legs0.10%Charged On Scrip wise Weighted average price
Equity Oriented Funds - Only Sell Transactions0.001%Charged On Scrip wise Weighted average price
The rate shown in the contract is the weighted average rate of all the trades for a scrip which is rounded off to two decimal points, whereas the actual calculations will be derived by rounding off to four decimals.

  • Equity Futures Segment

Equity Futures Segment
First Leg (Intraday)0.1%
Second Leg (Intraday)0.02%
Any Other (Except Intraday)0.1%
In case of futures, the minimum brokerage of 0.01 paisa per share will be charged or the above whichever is higher.
Equity Options Segment Remarks
First Leg 2.5% of premium value or Rs 250/- per lot whichever is higher Subject to restrictions of SEBI/Exchanges guidelines.
Second Leg (same day)2.5% of premium value or Rs 250/- per lot whichever is higher
Next Day2.5% of premium value or Rs 250/- per lot whichever is higher

Please note : Brokerage for Equity Options has been changed w.e.f from September 28,2015 as per the notification dated 16/09/2015. Click here to check the notification.
Other Charges
Type of ChargesFutures ( % )Options (%) Remarks
Service Tax ( Inclusive of Education Cess & Higher Education Cess ,(SBC) Swach Bharat Cess, (KKC) Krishi Kalyan Cess) 15% 15% Charged on Brokerage + Transaction Charges + SEBI Turnover Fees + (SBC) Swach Bharat Cess + (KKC) Krishi Kalyan Cess
Transaction ChargesNSE - 0.0019%BSE - 0.0005%NSE - 0.05%BSE - 0.0005% Charged on Total Traded Value
SEBI Turnover Fees0.00015%0.00015%Charged on Total Traded Value and displayed along with transaction charges.
Stamp DutyCharged on the basis of state mentioned in the Address
STT - Securities Transaction Tax
Only Sell Transaction 0.01% 0.05% Futures - Charged On Scrip wise Weighted average price
Options Trades - Charged on Premium
On Exercise of Options - 0.125% Charged on Settlement Price (i.e. Underlying Closing Price)
The rate shown in the contract is the weighted average rate of all the trades for scrip which is rounded off to two decimal points, whereas the actual calculations will be derived by rounding off to four decimals.

  • Currency Futures

Currency Futures
First Leg (Intraday)0.10%
Second Leg (Intraday)0%
Any Other (Except Intraday)0.10%
In case of futures, the minimum brokerage of 0.01 paisa per share will be charged or the above whichever is higher.
Options Segment
First Leg 2.5% of premium value or Rs.30/- per lot whichever is higher
Second Leg (same day)No Brokerage
Next Day 2.5% of premium value or Rs.30/- per lot whichever is higher
Other Charges
Type of ChargesFutures ( % )Options (%) Remarks
Service Tax ( Inclusive of Education Cess & Higher Education Cess ,(SBC) Swach Bharat Cess, (KKC) Krishi Kalyan Cess) 15% 15% Charged on Brokerage + Transaction Charges + SEBI Turnover Fees + (SBC) Swach Bharat Cess + (KKC) Krishi Kalyan Cess
Transaction Charges (Transaction Charges + NSE Investor Protection Fund + SEBI Turnover Fees) NSE - 0.00130%
MCX - 0.00125%
NSE - 0.04215%
MCX - 0.03215%
Charged on Total Traded Value
Stamp Duty Charged on the basis of state mentioned in the Address
The rate shown in the contract is the weighted average rate of all the trades for scrip which is rounded off to two decimal points, whereas the calculations will be derived by rounding off to four decimals. 

Where can I check my brokerage structure?

Where can I check my brokerage structure?

Login to your account >> "Reports">> "EOD" -> "Transaction Report" >> "Equity" >> "Brokerage Structure".

Do you have any alternate brokerage plans?

Yes, we do have alternate brokerage plans and you may choose the one which suits you the most. These brokerage plans are known as "Prepaid AMC schemes" wherein you can avail the benefit of a reduced brokerage structure as well get a refund of the brokerage paid by you to the extent of advance brokerage during the tenure of your Prepaid AMC plan. To know more click here AMC

How can I change my brokerage?

You can avail a change in your brokerage structure by applying for any of the AMC schemes. AMC

Order Placement

How do I place orders?

In order to place an order you need to follow the below steps:

WEBSITE: Enter your login credentials and select the drop down "Trade Now" click on Trade Now > Classic > Enter the login id, membership and trading password > New Order Form > Fill the Order Form > Enter the Trading Password > Place New Order.

TRADE TIGER: Enter the login id, membership and trading password > Select the Scrip > Right Click and Select Buy / Sell / Short Sell> Fill the Order Form > Place New Order.

SHAREKHAN MINI: m.sharekhan.com > Trade Now > Enter the login id, membership and trading password > Trade Now > Select the scrip > Fill the Order Form > Place Order.

Click here for an interactive one to one demo session on our Trading Products

How do I check order status?

You can check the status of your orders placed online by following the below steps:

WEBSITE: Login >> Reports >> Cash > Order (To check order placed in Cash Segment).

Login >> Reports >> F&O Order (To check order placed in F&O segment).

TRADE TIGER: Login >> Reports >> Cash >> Orders (To check order placed in Cash Segment).

Login >> Reports >> Derivatives > Orders. (To check order placed in F&OSegment).

Can I modify /cancel orders? If yes how?

Yes, you can modify/cancel an order at any time before it is fully executed. You can do this by accessing the Order Book page and clicking on the hyperlink for "Modify" or "Cancel" against the order which you wish to modify/cancel. However, you cannot modify/cancel your order after it is fully executed. In case the order is partly executed, only the unexecuted portion of the order will be modified/cancelled.

How do I know if my order is executed?

The trade executions are confirmed online and the trading history is updated immediately under the order book page as "Executed" or "Partly Executed" . You can view the details by clicking on the link "Trades". The contract note will be sent to you by e- mail at the end of the day.

WEBSITE: Login >> Reports >> Trade.

TRADE TIGER: Login >> Cash.

Can I place an order when the market is closed?

Yes you can place the order in "After Hour Window" : The After Hour Sessions enable you to place orders even when the market is closed. The timings of the After Hour Order Sessions are as follows:

TRADING SESSION

Pre Open (NSE,BSE) 0900HRS - 0908HRS
Normal Market (NSE,BSE) 0915HRS - 1530HRS
Currency Market 0900HRS - 1700HRS
Closing Session (NSE,BSE) 1540HRS - 1600HRS
After Hour Session (NSE,BSE)
Trading Days (NSE,BSE) 2300HRS - 0900HRS
Weekends/ Trading Holidays 24 HRS

Note:

  1. The above timings are subject to change without any notice.
  2. After hour facility is currently available for order placement in NSE & BSE cash segment only.

What is the validity period for the order I have placed?

All equity and derivative orders accepted are valid for GFD, i.e. Good for Day.

What does it mean when my order status shows as "freezed"?

Whenever any order is placed beyond the % price band decided by exchange then the order gets freezed.

Order Placement - Bracket Order

What is Bracket order?

Bracket order is a feature for the users whereby the user can limit their loss and lock-in a profit by "bracketing" an order with two opposite-side orders. A Buy order is bracketed by a high-side sell limit order and a low-side sell stop order. A Sell order is bracketed by a high-side buy stop order and a low-side buy limit order. The order quantity for the high- and low-side bracket orders matches the original order quantity.

How does Bracket order feature works?

1) Customer places a bracket order such that the parent order (LEG1) is placed with two cover order of the same quantity, ie Book Profit trigger Order (Exit at target)(LEG2) and Loss Exit Order (LEG3).
2) The parent order (LEG1) is immediately send to exchange, were in book Profit triggerorder (LEG2) and Loss Exit Order (LEG3) are at the Sharekhan Application Level.
3) Once the parent order (LEG1) is executed, the book Profit trigger Order (LEG2) and Loss Exit Order (LEG3) are considered for viable condition, ie the condition to check LEG2 and LEG3 touching the market rate.
4) Once viable condition favours, either of the cover order, ie Leg1 or Leg2 is generated and placed to exchange for squaring off the position.
For eg: A normal Buy order placed at Rs10 can be bracketed with a higher Sell order at Rs15 (Profit Booking Order) and a lower stop-loss order at Rs9-Rs8 limit.

What if the Parent order (leg1) is partially executed, will Cover Order be fired if the rates are reached?

No, on fully execution of the parent order (Leg1) only, the book profit trigger order (Leg2) or stop-loss order (Leg3) will be considered for viable condition.

What if the Cover Order is fired and doesnt get executed, will it reconsider for viable condition?

No, once either of the cover order is fired as and when the price is reached, bracketing stops immediately.

What happens to book profit tigger order (Leg2) if stop-loss order (Leg3) is fired on reaching the price?

Once the stop-loss order (Leg3) is fired as and when the price is reached, bracketing stops immediately and the book Profit trigger orderprofit target (Leg2) gets cancelled automatically.

What happens to Stop-loss Order (Leg3) if book profit trigger order (Leg2) is fired on reaching price?

Once the book profit trigger order (Leg2) is fired as and when the price is reached, system will try to exit position at best available price. bracketing stops immediately and the stop-loss order (Leg3) gets cancelled automatically.

Important notes:

1) In bracket order, book profit trigger order or stop-loss order is triggered as and when the price is reached, which may or may not be executed at the exchange.
2) In bracket order, post fully execution of Leg 1 order only, book profit trigger order (Leg2) or stop-loss order (Leg3) is fired for squaring off the position.
3) In bracket order, once the Leg 2 or Leg 3 order (ie Squared off order) is fired, the life cycle of bracket order is completed.

Order Placement - MY GTD

What is MYGTD?

MYGTD is a new facility offered by Sharekhan Ltd using which you can place buy and sell Limit orders in scrips of your choice specifying the period for which you want the order instruction to be valid. The period selected by you should be within the maximum validity date defined by Sharekhan Ltd.

How does MYGTD order feature work?

When customer places a MYGTD Order with a validity Date, its an instruction given to Sharekhan stating that if Order Qty is not Fully Executed, Sharekhan is authorized to place fresh orders for the unexecuted quantity in Customers account on the subsequent trading days till the entire quantity is executed The feature allows you to specify the number of days for which you wish to place the orders.
This MYGTD order will remain valid but will be expired at the end of every trade date if the order remains unexecuted and if not cancelled or rejected .At the end of day, after market hours, Sharekhan will place overnight orders on customers behalf at the same limit price and for the unexecuted quantity for the next trade date provided order validity date is less than or equal to the next trade date.
For example,
On trade date 12-10-2012, if an order with MYGTD order validity to buy 100 shares of ACC at a Limit price of Rs.1400 with order validity date 20-10-2012. Hence your MYGTD order will be valid till 20-10-2012 if not fully executed.
If MYGTD order validity date falls on a non-trading day, the order will expire on the last trading day, which falls prior to such order valid date, which is a non-trading day.

Is MYGTD order placement feature available for all products?

No, this facility is available for orders in Equity Cash product only.

Can I place Buy and Sell orders with MYGTD order validity?

Yes, MYGTD order validity is available for both your Buy as well as Sell orders in Cash product.

Can I place Cash orders with MYGTD validity by specifying a disclosed quantity?

Yes, Order can be placed with Disclosed Qty.

Can I place StopLoss Cash orders with MYGTD validity?

Yes, Order can be placed with StopLoss price.

Can I place market Cash orders with MYGTD order validity?

No, market MYGTD order is not allowed.

Can I place Cash orders with MYGTD order validity during the pre-open session?

Yes, Scrip which are allowed in PreOpen Session are accepted

What is meant by Order Validity Date? Please explain how does it work?

Order Validity Date means the date chosen by customer while placing Cash orders with MYGTD order validity. This date has to be equal to or less than the maximum validity date defined by Sharekhan Ltd For example, if the maximum days defined by Sharekhan are 30 days then the order validity date can be less than or equal to trade date plus 30 calendar days. If the trade date is December 15, 2012 then you can choose the MYGTD order validity date as less than or equal to January 16, 2013.

How can I specify the validity date?

You can specify the order validity date by selecting from the calendar available placed on the order placement page near the MYGTD order validity field. mygtd

What happens if MYGTD order validity date falls on a non trading day?

If your MYGTD order validity date falls on a non trading day, the order is expired by Exchange on the last trading day which falls prior to such order valid date which is a non trading day. Post the expiry, the status of MYGTD order is updated as Expired (Closed).
For example:
You have placed a MYGTD request first on 06-12-2012 for buying 100 shares of Reliance at a Limit price of 900 with order validity date of 08-12-2012. In this case: Start Date = 06-12-2012 Thursday Validity Date = 08-12-2012 Saturday i.e. Trading Holiday
Thereby, if on 06-12-2012 your Cash order with MYGTD order validity date of 08-12-2012 remains unexecuted or partly executed, then Sharekhan will place the same order for the unexecuted quantity as overnight order at end of day of 06-12-2012 for the next trade date i.e. 07-12-2012. If on 07-12-2012 the order still remains unexecuted then Sharekhan will try placing the order for the next trade date i.e. 09-12-2012 but since the valid date is less than the next trade dates this order would be Expired & Closed.

When would orders for the unexecuted quantity of MYGTD orders be placed by Sharekhan?

If your MYGTD order remains unexecuted and is not cancelled, nor rejected due to any reason then daily orders for the unexecuted quantity will be placed as overnight orders by Sharekhan during the validity period, i.e. until the order validity date is less than or equal to the next trade date.

Where can I view the details of MYGTD orders?

If You can view the details of MYGTD orders in your account under the normal Equity online order book.

Can I modify/cancel MYGTD orders?

Yes, same can be done from normal Equity order book.

Can I place bracket order with MYGTD?

Yes , you can place bracket order with MYGTD. But MYGTD date is valid for entire bracket i.e. for parent and child stop loss and book profit trigger order. Please note that first priority is given to parent order in Bracket order.

What if my parent order is partly executed and order is with MyGTD?

If parent order is partly executed for day, next day system will place parent order for reaming quantity and child order for original order quantity, if customer palace bracket order with MyGTD.

In Bracket with MyGTD, can I place stoploss limit price as market Price?

No, In bracket with MyGTD You cannot place Stop loss limit price as a market price.

How can I square off Bracket order with MyGTD?

If parent order is fully executed , then in order book on right click on order you will find square off at market option .by using that option you can square off Bracket order with MyGTD.

What will happen to MyGTD order on event like bonus or split etc on ex date ?

on ex date , system will work as it is , but it is possible order might rejected / or executed whichever may be the case. It is advisable to check status of order on ex date. if you have place MyGTD order .

what if a parent order under bracket MyGTD is executed and a fresh sell order is punched from my demat a/c on the next day?

Since a bracket order with MyGTD is placed. system will place MyGTD order every day till validity date or track completed. However since user have sold shares from his DP, bracket child order will be rejected when CMP reaches the order price. Hence, it is advisable to cancel MyGTD bracket order if user places a fresh sell order from his DP.

Order Placement - Trailing Stop-loss Order

What is Trailing Stop-loss Order?

Trailing stop-loss order is a feature for the users whereby the user will be able to place a stop-loss order, which can be trailed to maintain the precise price below or above the market price. This stop-loss order will be adjusted continuously on the basis of fluctuations in the market price, thereby maintaining the same price below or above the market price. This is called as trailing stop-loss order.

How does trailing stop-loss order feature works?

1) Customer places a Sell trailing stop-loss order with a stop-loss price of Rs48 and limit price of Rs45 having trailing price as Rs2 to be maintained with the market rate Rs50.This order is send to exchange immediately as normal stop-loss order.
2) This stop-loss price ie Rs48 is trailed only when the market moves upward from Rs50, such that Rs2 is maintained with the current market rate. This trailing is done at the Sharekhan Application Level.
3) As soon as the market moves downwards, such that it reaches the trailed stop-loss price ie after the market rate reaches Rs60, if it falls to Rs58(trailed stop-loss price). The condition becomes viable for trigger and the order is modified from the stop-loss to limit order at Rs55 in exchange.

Sell_191214

What happens to stop-loss trailing order, which gets triggered and doesnt get executed?

Once the stop-loss trailing order is triggered and sent to exchange, the trailing would stop immediately irrespective of whether its executed at the exchange.

Important notes:

1) In trailing stop-loss order, the book profit trigger order or stop-loss order is triggered as and when the price is reached, which may or may not be executed at the exchange.
2) In trailing stop-loss order, the book profit trigger order is triggered as and when the price is reached . system will try to exit position at best price.

Settlement

What is a "Settlement" cycle and how does it work?

In a rolling settlement, each trading day is considered as a trading period and trades executed during the day are settled based on the net obligations for the day.

At NSE/ BSE, trades in rolling settlement are settled on a T+2 basis i.e. on the 2nd working day. For arriving at the settlement day all intervening holidays, which include bank holidays, NSE holidays, Saturdays and Sundays are excluded. Typically trades taking place on Monday are settled on Wednesday, Tuesday's trades settled on Thursday and so on.

Is it necessary to take delivery of the shares in case of buy transactions? If not what are the pro's & con's?

No. You can trade on intraday basis or can take delivery of shares. In case you take delivery of shares, then it is obligatory to deposit the funds against the trading done on exposure.  In case you create a debit balance in your trading account, then after T+2nd day an interest @ 18% p.a. is charged on days for which your account remains in debit. This interest is charged on a monthly basis.

Also note, we give you additional 4 days post settlement in order to make payment of your dues. However, if you fail to make the payment even during this period your shares would be squared off from our end on T+5th working day wherein T stands for the settlement date.

In case I sell shares, when do I have to give delivery?

Delivery of the shares has to be made available in the demat account before T+1 day evening. However, if you are having an online trading account the shares would be deducted from your demat account on the same day of sell transactions towards your obligation.

What is a sell against margin?

Sell against margin is a facility whereby you can sell something that you do not own. It is commonly referred to as short-selling in Sharekhan. More specifically, a short sell is the sale of a security that isn't owned by you, but that is promised to be delivered. We provide the option of selling shares against a margin without holding the shares in the demat account. Shares sold against a margin have to be compulsorily bought back on the same trading day before the closure of the market, else such shares should be made available in your demat account before pay-in. Otherwise, the shares get auctioned.

Do I have to buy back (square off) short sell orders on the same trading day? What will happen in case I do not?

Yes you have to square off your short position on the same day. Incase on failure of squaring off the short position on the same trading day the shares would go for auction.

What is an "Auction"?

An auction is a mechanism utilised by the exchange to fulfill its obligation towards the buying trading members. Thus, in case for a settlement, the selling trading members have delivered short, their deliveries are bad or they have not rectified the company objection reported against them, the exchange purchases the requisite quantity from the market and gives them to the original buying member. The settlement period for auction settlement is T+3 day rolling. Accordingly, auction session will be conducted on the T+2 day and the same will be settled on the T+3 day. In case of multiple settlements conducted on the same day, as specified by SEBI, the auction session for the first settlement shall be conducted on the same day and settled on the next day. The auction for the second settlement shall be conducted on the next day along with the shortages/auction of that day. The settlement of the same shall happen on the subsequent day. Auction Process

Where do I check my purchase /sell price?

You can check the same in the contract notes sent to you via e-mail on your registered e-mail ID or via courier to your registered mailing address, depending on whether you are activated for receiving digital or physical contracts. You may also check the same from the link given below:

Website: (Classic/Fast trade) = Enter your login credentials and select the drop-down "Trade Now ==> Reports ==> Cash > Contract Tracker".

TRADE TIGER: Login --> Reports ---> Transaction Reports --> Others -> Digital Contract Note.

If I purchase shares today can they be sold before I get delivery (sell against receivables)?

Yes you can sell the shares purchased before receiving the delivery. This facility is commonly known as "SR – Sell Against Receivables".

What is the time limit for payment for shares purchased by me?

As settlement takes place in T+2 trading days, you need to make the payment within T+2 trading days. In case you fail to make the payment for the shares purchased within the settlement date you would be charged an interest @ 18% p.a. for the time your account is running in debit. Also if you fail to make the payment within T+4 days post settlement we shall sell off your shares to the extent of debit lying in your account on the T+5th day via the 5 day Auto Square Off process (5 days Auto Square).

If I sell shares today when will the amount be credited to my trading account?

The amount would be credited to your trading account on the settlement day, ie T+2 day (in the evening). You have the option to utilize this amount for trading purpose on the trading day.

Is there a late payment charge in case I do not clear my dues in time?

Yes, you are charged at 18% per annum for the delay in pay in, in case your account runs into debit. You can access the Delay Payin Charges report online from the link mentioned below:

Website: (Classic/Fast trade) = Enter your login credentials and select the drop-down "Trade Now ==> Reports ==> Transaction Reports --> Others -> Delay Payin Charges.

TRADE TIGER: Login --> Reports ---> Transaction Reports --> Others -> Delay Payin Charges.

Margin, Funds and Account Balance

How do I transfer funds from my bank to my trading account?

In order to transfer funds from your bank account to your trading account online you will need to follow the below steps:

  • Enter your login credentials and select the drop down "Trade Now" and "Login" in your account.
  • Select the section "Accounts".
  • Select the sub-link "Cash Transfer" from the sub-heading "Funds".
  • Enter the amount you need to transfer to your Trading account.
  • Select the Bank from which you wish to transfer the funds.
  • Enter the Trading password and Click on “Move Cash” You will be directed to your bank website wherein you will need to enter your bank id and password. The system will ask you for a confirmation for the funds transfer transaction, Post confirming the request your funds would be credited to your Trading account instantly.
  • You can also avail the facility of transferring the funds via NEFT/RTGS from your mapped bank in Trading account.

Note: Sharekhan has a tie-up with 13 banks for online transfer of funds. These banks are HDFC, Citibank, IDBI Bank, Axis Bank, OBC, UBI, INDUSIND Bank, Yes bank, ICICI bank, Bank of India, State Bank of India and Centurion Bank of Punjab and DEUTSCHE Bank.
In case your account is not linked with any of these bank accounts ( refer to q 4b)

How do I transfer funds from my bank account to my IPO account?

In order to transfer funds from your bank account to your IPO account online you will need to follow the below steps:

  • Enter your login credentials and select the drop down "Trade Now" and "Login" in your account.
  • Enter the IPO section and select the link "IPO Funds Transfer".
  • Enter the amount you need to transfer to your IPO account.
  • Select the Bank from which you wish to transfer the funds.
  • Enter the Trading password and Click on "Move Cash".
  • You will be directed to your bank website wherein you will need to enter your bank id and password .The system will ask you for a confirmation for the funds transfer transaction. Post confirming the request your funds would be credited to your IPO account instantly.

Note: Sharekhan has a tie-up with 8 banks for IPO online transfer of funds. These banks are HDFC, Citibank, IDBI Bank, Axis Bank, UBI, Yes bank, ICICI bank & Bank of India.
In case your account is not linked with any of these bank accounts (refer to q 4b)

How do I transfer funds from my bank account to my Mutual Funds account?

In order to transfer funds from your bank account to your MF account online you will need to follow the below steps:

  • Enter your login credentials and select the drop down "Trade Now" and "Login" in your account.
  • Enter the Mutual Fund section and select the sub-link "Fund Transfer".
  • Enter the amount you need to transfer to your Mutual Fund account.
  • Select the Bank from which you wish to transfer the funds.
  • Enter the Trading password and Click on "Move Cash".
  • You will be directed to your bank website wherein you will need to enter your bank id and password .The system will ask you for a confirmation for the funds transfer transaction. Post confirming the request your funds would be credited to your Mutual Fund account instantly.

Note: Sharekhan has a tie-up with 8 banks for MF online transfer of funds. These banks are HDFC, Citibank, IDBI Bank, Axis Bank, UBI, Yes bank, ICICI bank & Bank of India.
In case your account is not linked with any of these bank accounts (refer to q 4b)

Can I transfer funds from Equity to IPO /MF account and vice-versa?

TO BE DELETED - Yes. You may transfer funds from from your trading account to your IPO account or MF account and vice-versa. You would be able to do so from the link "Allocate Funds". (Allocate Funds). Kindly note that this service of "Allocate Funds" is only available during Market hours and in the After Hour sessions.

Yes, you may transfer funds from your trading account to your IPO account or MF account and vice-versa. You would be able to do so using the link "Allocate Funds".

NOTE: This service is only available during the market hours and in the After- Hour sessions.

From which bank can I transfer funds to my trading account?

Sharekhan has a tie-up with 12 banks for online transfer of funds. These banks are HDFC, Citibank, IDBI Bank, Axis Bank, OBC, UBI, INDUSIND Bank, Yes bank, ICICI bank, Bank of India, State Bank of India and DEUTSCHE Bank.

In case you are having a bank account with any of the above banks you may get the same linked to your trading account and avail the facility of online transfer of funds.

In case you are having a bank account with any of the above banks you may get the same linked to your trading account and avail the facility of online transfer of funds.

Can I link more than one bank to my trading account?

Yes, you can link as many bank accounts as you wish to your trading account.

How much time does it take for funds to be credited to my trading account?

When you transfer funds online from your bank account to your trading/ipo/mf account the same would be credited to your account instantly.

have transferred funds but cannot see it in my account. What do I do?

As the funds transferred by you have not been credited to your trading account yet you are requested to contact our Customer Service on # 1800 22 7500 / (Local STD Code) 39707500 / 022- 61151111. Alternatively, you may send us an e-mail for the same on myaccount@sharekhan.com or visit us on chat with the transaction details of the funds transferred by you.

The below transaction details would have to be provided by you in case of a funds transfer failure so as to enable us to check and process your transaction:

  • Bank Name
  • Bank Reference No
  • Transaction Date
  • Amount Transferred

What are the possible reasons for fund transfer failures?

At times funds may not get credited to your trading account instantly due to either of the following reasons:

  • Problem with the internet connectivity.
  • Problem with the gateway during the transfer.

How do I check my account balance?

TRADING LIMIT:

  • WEBSITE: Enter your login credentials and select the drop down "Trade Now" >> Reports >> Cash >>> Margin.
  • TRADE TIGER: Login to Trade Tiger >> Reports >>> Cash >> Margin

CASH BALANCE:

  • WEBSITE: Enter your login credentials and select the drop down "Trade Now" >> Reports >> EOD >> Transaction Reports >> Equity >> Ledger Summary.
  • TRADE TIGER: Login to Trade Tiger >> Reports >> Transaction Reports >> Equity >> Ledger Summary.

How much margin do I require for trading?

Margin requirement would depend upon the scrip margin which is pre decided by our risk & compliance team.

How do I check my withdrawal cash balance?

  • WEBSITE: Enter your login credentials and select the drop down "Trade Now" >> Reports >> EOD >> Transaction Reports >> Equity >> Ledger Summary.
  • FAST TRADE/NEW FAST TRADE: Enter your login credentials and select the drop down "Trade Now" >> Fast trade/New fast trade >> Reports >> EOD >> Transaction Reports >> Equity >> Ledger Summary.
  • TRADE TIGER: Login to Trade Tiger >> Reports >> Transaction Reports >> Equity >> Ledger Summary.

Withdrawal fulfillment is subject to availability of clear funds taking into consideration upcoming payment obligations.

What is limit against shares?

Sharekhan gives you a facility to trade on the value of your shares. In order to do so you need to transfer the shares from your demat account to Sharekhan Margin account. Sharekhan will block a certain % of the shares depending on the DP haircut %, and the balance would be released as limit against shares (DP Margin). This can be viewed in the limit statement from the option "Limit Against Shares (DP Margin)".

In order to view the limit statement kindly follow the below steps:

  • ON WEBSITE: Enter your login credentials and select the drop down "Trade Now" >> Reports >> Cash >>> Margin
  • ON FAST TRADE/NEW FAST TRADE: Enter your login credentials and select the drop down "Trade Now" Fast trade/New fast trade >> Reports >> Cash >> Margin.
  • IN TRADE TIGER: Login to Trade Tiger >> Reports >>> Cash >> Limit Statement.

What is the minimum balance required to be maintained in my trading account?

You do not require to maintain any minimum balance in your trading account. However ensure that your account is not running in a debit else you would be liable to pay delay –in-payin charges (Interest) @18% p.a. Also note that the shares held by you would be auto squared off in case of non-payment of dues on timely basis. For further details on Auto Square Off click Auto Square off.

Can I deposit a DD/ Cheque in order to deposit funds in my trading account?

You can deposit a Cheque/DD however the same should be of the bank account linked to your trading account. The Demand Draft should be issued in favour of Sharekhan Ltd. Also, mention the Customer Id on the reverse of the DD. Please ensure to submit the DD covering letter (DD Covering Letter) along with the Demand Draft so as to enable us to provide you with the credit .You can deposit the same at any of our nearest branch.(Contact us)

How do I withdraw cash from my trading account?

Inorder to place a withdrawal from your trading account you need to follow the below steps:

  • Login to your account >> Select the link "Accounts" (Withdraw Cash) >> Select the sub-link "Funds" -> "Withdraw Cash" >> Enter the amount that you wish to withdraw >> Select the mode of payment >> Enter the Trading Password and click on "Withdraw Cash"
  • In case you wish to withdraw funds from your IPO or MF account, you will need to first transfer the funds from your IPO/MF account to your Trading account from the Allocate Funds link (Allocate Fund) and then place a withdrawal by following the above steps from your Trading account.

Note:

  • Withdrawals placed before 1000 HRS from Monday - Saturday shall be processed on the same day by afternoon.
  • Withdrawals placed before 1400 HRS from Monday - Friday shall be processed on the same day by evening. Withdrawals would be processed provided there are sufficient funds taking into consideration upcoming payment obligations.

How do I check the status of my withdrawal?

In order to check the status of your withdrawal you will need to check your account balance. In case your withdrawal is fulfilled it would be updated in the Ledger Summary as the amount withdrawn would be deducted from your cash balance. However, if your withdrawal is pending and not fulfilled it would reflect in your limit statement as "Pending Withdrawal Request".

Can I cancel a withdrawal requests which is already placed from my end?

In case you wish to cancel the withdrawal request placed by you, you will have to call Customer Service on # 1800 22 7500/ (Local STD Code) 3970 7500/ 022- 6115 1111. Else you may even write to us on myaccount@sharekhan.com or visit us on Chat and we shall assist you accordingly.

What are the different modes of payment in case I place a withdrawal request?

The different modes of payment for withdrawals placed are Cheque / Online Funds Transfer

In case you opt for payment via Cheque the same shall be sent across to your correspondence address in our records which you will receive in 3 – 4 working days from the date of fulfillment of withdrawal.

In case you opt for an online transfer of funds to your bank account the same shall be credited to your bank account within 24 hours.

Under what circumstances will my withdrawal request be refused / rejected?

Your withdrawal request will be fulfilled subject to availability of clear cash funds taking into consideration upcoming payment obligations .i.e. in case you have done a transaction and you have an obligation of payment which is higher than the clear cash available in your account, the withdrawal request placed by you will be rejected.

Heat Map

What is Heatmap?

The heatmap gives a graphical Colourful view of stock performance in the markets today.
Heatmap translate raw, complex financial data into visual maps by presenting live, colourful pictures that dynamically change in real time.
The colours of the heat map are indicative of performance of the stock.
Red colour indicates negative returns and green colour indicates positive returns, the colours become darker as the returns become more negative or more positive respectively.

Demat Related

Can I have more than one demat linked to my trading account?

Yes you can link a maximum of 5 demat accounts to your trading account. However, you should be the first holder in all the linked demat accounts.

How do I check shares lying in my demat account?

In order to check the shares lying in your demat account you will need to :

  • Login in your account.
  • Select the option "Reports" -> "EOD" -> "Transaction Report".
  • Select the sub-link "DP".
  • Select the respective sub-link "NSDL Holdings"/ "CDSL Holdings" depending on the type of demat account you have i.e. NSDL/CDSL account respectively. This will display all the holdings in your demat account.

What is DP Haircut %?

DP Haircut is the arbitrary reduction in the value of a security to calculate the risk cover. Haircut is applied on any collateral kept with the broker. The haircut percentage decides as to how much value is blocked by Sharekhan when a DP to Margin is done. The balance amount is then released to the client as a limit against shares.

How do I check the value of my holdings?

In order to check the value of the holdings in your demat account you will need to :

  • ON WEBSITE: Enter your login credentials and select the drop down "Trade Now" >> Reports >> Cash >>> DP/SR Report.
  • IN TRADE TIGER: Login to Trade Tiger >> Reports >>> Cash >> DP/SR.

Can I link more than one bank to my demat account?

No. You can link only a single bank account to your demat account.

How do I check and pay off my DP dues?

You can check your DP dues by following the below procedure:

  • Login to your account.
  • Go to the EOD (Transaction Reports).
  • Select the option DP.
  • Under DP select the option "DP Ledger".

Your DP dues shall be automatically adjusted from your trading account provided there are sufficient funds available in it. In case the funds in your trading account do not suffice the requirement you may even clear your DP dues by submitting a cheque in favour of "Sharekhan Ltd." to any of our nearest branch. Please ensure to mention your DP Client Id on the reverse of the cheque.

How do I add /cancel a nominee to my account?

In order to add or modify a Nominee to your DP A/C, you will have to submit a duly filled-in Nomination form. The Account holder, nominee and two witnesses must sign the form.  The nominees photograph has to be submitted and the nominee should sign across his photograph.

In case you want to change the nominee details which is already registered in your account and want to update a new nominee then you will have to submit both; the request for "Cancellation of Nominee" along with the request for "Addition of nominee". You are requested to submit the Form to any of our Branch. (NSDL / CDSL)

What is a Delivery Instruction slip and what is it used for?

A Delivery Instruction slip is a slip which is used to transfer shares from one demat account to another provided that both the demat accounts i.e. share transferred from and share transferred to fall under the same depository i.e. NSDL to NSDL and CDSL to CDSL.

What is an inter depository slip and what is it used for?

An Interdepository slip is a slip which is used to transfer shares from one demat account to another when the demat accounts i.e. share transferred from and share transferred to fall under different depositories i.e. NSDL to CDSL and vice-versa.

What is Dematerialization?

"Dematerialization" is a process by which physical share certificates are converted into electronic (demat) form.

Procedure: For converting the shares from Demat to Physical form, you need to submit a "Remat Request Form" duly filled and signed by the account holders to our nearest Sharekhan Branch.

The form shall be processed at our end and then it will be forwarded to the Registrar agent of the respective company for rematerialization process. You will receive the share certificates directly from company's end at your registered mailing address.

The normal time period for rematerialization of shares to take place as per Depository guidelines is about 30-35 days. The charges levied for Rematerialisation of shares is Rs.50/-per certificate for every hundred securities. The Remat Request form will be available at any of our nearest Branch/Franchisee.

What is the procedure for transmission?

NSDL : THREE SCENARIOS IN CASE OF TRANSMISSION:


TRANSMISSION OF SECURITIES HELD SINGLY: In case the deceased was one of the sole holder, then the legal heir(s) or legal Representative(s) of the deceased must have to open a demat account.

For this, the legal heir(s) or the legal representative(s) have to submit following documents:

  1. A copy of the death certificate duly notarized.
  2. A copy of the Succession certificate duly notarized or an order of a court of competent jurisdiction where the deceased has not left a Will; or
  3. A copy of the Probate or Letter of Administration duly notarized.

However, if the legal heir(s) or the legal representative(s) express inability to produce either of the documents mentioned under (b) and (c) above, and the market value of the securities held in each account of the deceased as on the date of application for transmission does not exceed Rs. one lakh, then the legal heir(s) or the legal representative(s) have to submit the following documents:

  1. Transmission form
  2. Copy of the death certificate duly notarized;
  3. Letter of Indemnity duly supported by a guarantee of an independent surety acceptable to the DP, made on appropriate non judicial stamp paper; (Please contact Demat Customer Service Number 1800227500, 022-61151111 or 39707500 by choosing the option 2 twice to request for the Letter format.)
  4. An Affidavit made on appropriate non judicial stamp paper; and
  5. No Objection Certificate(s) from all the legal heir(s) who do not object to such transmission.

TRANSMISSION OF SECURITIES HELD JOINTLY: In case the deceased was one of the joint holders, then the surviving holders have to open a demat account only in his name which can be with the same DP or with a different DP.
And then give the following documents to transfer the shares from his joint account to his new demat account (surviving holder account)

  1. Transmission form.
  2. Surrender unused Delivery instruction slip.
  3. Account closing form.
  4. Notarised death certificate.
  5. Client master copy (if he has opened a single account with any other dp).

TRANSMISSION OF SECURITIES IN CASE OF NOMINATION: In case when there is only a single holder and a nominee. The nominee will have to open a demat account only in his name. And then give the following documents to transfer the shares from his sole account to his new demat account.

  1. Account closing form.
  2. Delivery Instruction slips.
  3. Notarized Death Certificate.
  4. Transmission Form.
  5. Affidavit & verification made on appropriate non judicial stamp paper (Please contact Demat Customer Service Number 1800227500, 022-61151111 or 39707500 by choosing the option 2 twice to request for the Letter format.).
  6. Client Master Copy (If he has opened a single account with any other dp).

CDSL: THREE SCENARIOS IN CASE OF TRANSMISSION:

TRANSMISSION OF SECURITIES HELD SINGLY: In case the deceased was one of the sole holder, then the legal heir(s) or legal Representative(s) of the deceased must have to open a demat account. For this, the legal heir(s) or the legal representative(s) have to submit following documents:

  1. A copy of the death certificate duly notarized.
  2. A copy of the Succession certificate duly notarized or an order of a court of competent jurisdiction where the deceased has not left a Will; or
  3. A copy of the Probate or Letter of Administration duly notarized.

However, if the legal heir(s) or the legal representative(s) express inability to produce either of the documents mentioned under (b) and (c) above, and the market value of the securities held in each account of the deceased as on the date of application for transmission does not exceed Rs. one lakh, then the legal heir(s) or the legal representative(s) have to submit the following documents:

  1. Transmission form.
  2. Copy of the death certificate duly notarized;
  3. Letter of Indemnity duly supported by a guarantee of an independent surety acceptable to the DP, made on appropriate non judicial stamp paper; (Please contact Demat Customer Service Number 1800227500, 022-61151111 or 39707500 by choosing the option 2 twice to request for the Letter format.).
  4. An Affidavit made on appropriate non judicial stamp paper; and
  5. No Objection Certificate(s) from all the legal heir(s) who do not object to such transmission.

TRANSMISSION OF SECURITIES HELD JOINTLY: in case the deceased was one of the joint holders, then the surviving holders have to open a demat account only in his name which can be with the same DP or with a different DP.
And then give the following documents to transfer the shares from his joint account to his new demat account (surviving holder account)

  1. Transmission form.
  2. Surrender unused Delivery instruction slip.
  3. Account closing form.
  4. Notarised death certificate.
  5. Client master copy (if he has opened a single account with any other dp).

TRANSMISSION OF SECURITIES IN CASE OF NOMINATION: In case when there is only a single holder and a nominee. The nominee will have to open a demat account only in his name. And then give the following documents to transfer the shares from his sole account to his new demat account

  1. Account closing form.
  2. Delivery Instruction slips.
  3. Notarized Death Certificate.
  4. Transmission Form.
  5. Affidavit & verification made on appropriate non judicial stamp paper (Please contact Demat Customer Service Number 1800227500, 022-61151111 or 39707500 by choosing the option 2 twice to request for the Letter format.)
  6. Client Master Copy (If he has opened a single account with any other dp).

You can check the by clicking on link: (procedure needs to be inserted) Link

Can a minor be a nominee for the demat account?

A minor represented by a guardian can be appointed as a nominee for a demat account. A minor represented by a guardian can be appointed as a nominee. In such case the guardian will sign on behalf of the nominee. The name, address and the photograph of the guardian and a minor must be submitted to the DP. Guardian signature would be required accross his photograph as well as on minor's photograph.

Can there be more than one nominee?

No. You cannot have more than one nominee to your demat account. In order to add or modify a Nominee to your DP A/C, you will have to submit a duly filled-in Nomination form.

The Account holder, nominee and two witnesses must sign the form and the name, address and photograph of the nominee must be submitted. Nominee signature required across his photograph.

In case you want to change the nominee detail which is already registered in your account and want to update a new nominee then you will have to submit both the request for "cancellation of Nominee" along with "addition of nominee".

You are requested to submit the Form to any of our Branch.

What are the demat account maintenance charges?

The demat account maintenance charges are as per the attached tariff sheet. NSDL / CDSL

What are the formalities for freezing /unfreezing the demat account?

In order to Freeze / unfreeze your account, you will have to fill in the form duly signed by all the holders and submit the same to any of the nearest Sharekhan Branch or Franchisee. To freeze the entire demat account you need to submit the annexure duly signed by all the holders. CDSL Form / NSDL Form

What do you mean by the term Pledge. Where & how can I pledge my shares?

Pledge is an activity of taking a loan against securities by the investor. Securities held in a depository account can be pledged against loan. A beneficial owner may contract a loan against the securities owned by him. He may borrow from a Bank or any other person. When dematerialized securities are pledged, they remain in the pledgor BOs demat account but they are blocked so that they cannot be used for any other transaction. The pledgor continues to remain the beneficial owner of the pledged securities and will, therefore, be receiving the corporate benefits during the period of pledge. Technically all types of securities can be pledged. It depends on pledgee to accept a security for pledge or not.

Procedure: The pledgor and the pledgee must have Benficiary Owner (BO) accounts with a depository. These accounts can be with the same DP or with different DP’s. The pledgor has to submit a duly filled and signed Pledge Request Form (PRF) to our nearest Sharekhan branch. The pledge form is in triplicate i.e. it contains three copies – Pledgor copy, Pledgee copy and DP copy.

Process: On receipt of the PRF, we (DP) shall verify that the securities can be pledged. We then set up a pledge in the depository system and a unique “Pledge Order No.” will be generated. The Pledge Order Number should be recorded on the PRF. Authorized official of the DP should sign the PRF and stamp it. A copy of the PRF is then given to the pledgor. One copy of PRF (with the Pledge order number) should be sent to the pledgee by the Pledgor for pledge confirmation. The Pledgee will then countersign the PRF for acceptance/ rejection of the pledge request and submit the PRF to his DP.

Can I sell shares from any of the demat accounts linked to my trading account?

Yes, you can sell the shares from any of the demat accounts which are linked to your trading account. The shares shall be picked up automatically for pay-in purpose.

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