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Call us : 022-25753200/25753500 |33054600
1.Dear Customer,On account of Akshay Tritiya, the live trading session has been extended from 16:30 hrs to 19:00 hrs for Gold Exchange Traded Funds (ETFs) and Sovereign Gold Bonds (SGBs) only. Click here to read the circulars on the NSE and BSE for more information.                2.Capital Gain report for financial year 2018-19 and 2019-20 is not available at the moment. We are working on it and it will be available soon. Regret inconvenience caused.                3.Our contact numbers will change from March 1, 2019. Please save our new Customer Service numbers 022-25753200,022-25753500,022-33054600, 022-61151111 & Dial N Trade numbers 022- 25752300 , 022-25752900, 022- 33054900.                4.SEBI has increased the margin period of risk (MPOR) for all products in equity derivatives segment to two (2) days, which comes into effect from January 21, 2019. However, as a precautionary measure, starting from January 17, 2019, we will apply revised margin at the Order Level. Kindly ensure that sufficient margin is available in your broking account to avoid rejection of your orders. Please note penalty for shortfall in margin as per revised MPOR, only becomes applicable from January 21, 2019 onwards .                5.November 7, 2018 is a settlement holiday, as a result multiple settlements have been scheduled on November 12, 2018. Refer to our communication sent to your registered email ID for more details. Please ensure you have sufficient margins in order to avoid violation                6.As per NSE Circular No. NSE/FAOP/39161 dated October 15, 2018, in reference to discontinuation of derivative contracts for 6 indices, contracts of FTSE100, NIFTYCPSE, NIFTYPSE, NIFTYINFRA, NIFTYINFRA, INDIAVIX and NIFTYMID50 will now expire before their actual expiry dates. Click here to know the detailed information. Team Sharekhan                7. On account of the scheme of arrangement of Adani Enterprise Ltd contracts with expiry dates September 27, 2018, October 25, 2018 and November 29, 2018 will expire on September 05, 2018. New contracts shall be reintroduced on September 06, 2018. Team Sharekhan                8. As per recent SEBI guidelines, from July 02, 2018 onwards there are revisions in compulsory collection and reporting of initial margins, exposure margin, net buy premium and mark to market loss (MTM) in Futures and Options and Currency derivative segment to the exchange. Please ensure you have sufficient margins in order to avoid penalty.                9. As per regulatory guidelines, ASBA is mandatory for all public issues opening on or after January 01, 2016. To apply an IPO, kindly contact the nearest branch.                10. It has come to our notice that some unauthorized SMSes are being circulated in the name of Sharekhan Ltd or its group companies inducing clients to invest in scrips not recommended by Sharekhan. Sharekhan doesn’t send any unsolicited SMS. Investors are cautioned against such unauthorized SMSes / Emails from unknown sources and requested to not to rely on such SMSes or emails. Clients are advised to verify the genuinity of the source before initiating any trades in the said scrips. Sharekhan shall not be liable whatsoever for any losses incurred for trading done based on calls from such unauthorized sources.                11. Message from Exchange(s): Prevent Unauthorised transactions in your account --> Update your mobile numbers/email IDs with your stock brokers. Receive information of your transactions directly from Exchange on your mobile/email at the end of the day. Issued in the interest of investors.                12. Message From NSDL: Prevent Unauthorized Transactions in your demat account --> Update your Mobile Number with your Depository Participant. Receive alerts on your Registered Mobile for all debit and other important transactions in your demat account directly from NSDL on the same day. Issued in the interest of investors.                
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FAQ's on Online IPO

  1. How to place an order?
  2. What is Retail and Non-Institutional Investor?
  3. Can I make multiple applications?
  4. What is the amount of money that I have to transfer if I make 3 bids in a Book Building IPO?
  5. Can I cancel any order?
  6. Can I modify my order?
  7. How can I transfer fund?
  8. Can I withdraw my excess funds?
  9. Can I transfer funds from my trading account to IPO account?
10. Do I need to pay any service fees for availing IPO Online Application system?
11. Can I see my past orders/application placed?
12. How will I be intimated about my application status?
13. Who is eligible to apply for IPO's on www.sharekhan.com?
14. Will I have to give my details every time I apply for IPO?
15. What if I have more than one holder in my DP account?
16. Will I have to give my PAN / GIR Number and I.T., Circle Ward and District?
17. How will you handle my request for IPO application?
18. What will be the allotment and refund process?


1. How to place an order?
Go to Open IPO where you will get the listing of all Fixed Price and Book Building IPO available and open for application. Select any open issue and you will be directed to the application page. Fill necessary details and ensure that clear balance is available for the total amount of application money. Else your order will not be processed due to insufficient funds.

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2. What is Retail and Non-Institutional Investor?
Retails investor category application can apply for shares valued upto Rs. 50000. If in case your investment exceeds Rs. 50000 you will need to apply as Non-Institutional.

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3. Can I make multiple applications?
No. For each IPO (Fixed and Book Building) you can submit only one application. In case of Book Building IPO's you can either submit your bid at "Cut-off" price or put maximum of 3 bids. Only retails investors can opt for bid at "Cut-off" price.

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4. What is the amount of money that I have to transfer if I make 3 bids in a Book Building IPO?
You will need to transfer the maximum value out of the three bids.

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5. Can I cancel any order?
Yes you can cancel your order till the IPO is open on the website. Once the IPO is closed your order is processed and you cannot cancel your order.

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6. Can I modify my order?
Yes, order placed and pending for Book Building IPO will be available for modification till the cut-off date and time. You can revise your application only once. In case if your revised bid amount is less than the original bid, excess money will be refunded by the company and if the revised bid amount is exceeding the original bid, excess money has to be available in your IPO account for your modification to be processed.

In case of Fixed price IPO, you can modify or cancel your order till the end of the day only.


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7. How can I transfer fund?
You need to have a bank account with either of our payment gateway partners i.e Citibank, HDFC Bank, UTI Bank, ICICI Bank, Union Bank of India, Yes Bank, Bank of India and IDBI Bank. Using our payment gateway facility you can transfer funds from either of these banks to your IPO pool account.

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8. Can I withdraw my excess funds?
Yes, you have to submit a online withdrawal request within the range of funds available in your IPO pool account which will be honoured in 2 working days.

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9. Can I transfer funds from my trading account to IPO account?
Yes. You can transfer the funds from Trading to IPO and vise versa using the "Allocate Funds" option on "Accounts" link.

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10. Do I need to pay any service fees for availing IPO Online Application system?
No. Currently, you need not pay any service fees. If any, in future, the same will be communicated.

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11. Can I see my past orders/application placed?
Yes. You can see the archive of your past application under "IPO Order Book".

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12. How will I be intimated about my application status?
Book Building Issues: You will receive your application status intimation on your email stating the order status -- accepted / rejected. If accepted, application form number filled and exchange order number will be emailed to you. If rejected, reason for rejection will be informed.

Fixed Price IPO: You will receive your application form number filled on your email.

You can also check the application number for Fixed and Book building Issues in the IPO order book by selecting the option "Details" once the order is executed.


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13. Who is eligible to apply for IPO's on www.sharekhan.com?
All trading customers who are Resident Indians and HUFs can only apply for IPO's on www.sharekhan.com.

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14. Will I have to give my details every time I apply for IPO?
No. You have to just choose the valid no of shares and price (for book-building) as which you wish to invest. Your contact and DP details are available with us. We will use this information while applying on your behalf.

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15. What if I have more than one holder in my DP account?
Your application will be done in the same holding pattern as in your DP account.

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16. Will I have to give my PAN / GIR Number and I.T., Circle Ward and District?
If your application value is above Rs. 50000 you will need to submit your PAN / GIR Number and I.T Circle.

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17. How will you handle my request for IPO application?
Once you submit your request, Sharekhan will process your request by filling up the application form, signing the form and drawing of a cheque on behalf of you. Your application will be submitted to the Registrar along with a copy of Power of Attorney (PoA) as signed by you and submitted to Sharekhan.

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18. What will be the allotment and refund process?
The Issuer Company would make allotment and refund directly to you.

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